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How We Handle Your Privacy at pelita168

We collect only what we need to run your account and process payments through DANA, OVO and GoPay. This page explains exactly what data we hold, why we hold it, and what choices you have. Availability depends on local law and eligible regions.

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pelita168 How We Handle Your Privacy at pelita168
DATA HANDLING PRACTICES

Explore How We Keep Your Information Safe

We apply layered protections to your account data. Here is how each area works so you can make informed decisions about the information you share with us.

Encryption in Transit

Every connection between your device and pelita168 uses SSL encryption. Whether you deposit via GoPay on mobile or browse slots on desktop, your data travels through a secured channel that prevents interception.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember language or lobby layout. You can clear these from your browser settings any time. We do not use cookies to track you across other sites.

Account Verification

Before processing a withdrawal or changing your linked DANA, OVO or GoPay wallet, we confirm your identity through the phone number or email on file. This step stops unauthorised changes even if someone else accesses your device.

Data Retention

We hold your personal data while your account is active. After closure, identifiable records are removed within a defined period unless local regulation requires longer retention. Anonymised analytics data may persist separately.

Third-Party Limits

Game providers like Pragmatic Play or PG Soft receive only the session tokens needed to load a game. They do not get your name, email, or payment wallet details. Each provider operates under its own data policy.

How to Request Changes

You can ask us to correct, export or delete your personal data. Send a request through live chat or email, verify your identity, and we process it. No forms to print, no postal mail required — everything stays digital.

PRIVACY CONTACT PATHS

Reach Us About Your Data Concerns

If you have questions about how your information is used or want to make a data request, our support channels are ready. We handle privacy queries with the same priority as account issues.

Team online

Live Chat

Open live chat from any page on mobile or desktop. Our team handles data requests directly — ask about deletion, correction or a copy of your stored information. No need to navigate away from your session.

Email Support

Send a privacy-specific request by email. Include your registered phone number or email so we can verify ownership before sharing or modifying any account data. Expect a confirmation reply acknowledging your request.

Help Centre

Our help section covers common privacy questions — how cookies work on pelita168, what data DANA or OVO shares with us during deposits, and how to update your contact details yourself from account settings.

Check Common Questions About Your Data

These are the privacy-related questions we receive most often. Each answer explains the specific process or policy so you know exactly where you stand.

We collect your name, email address, phone number and the payment wallet you link — DANA, OVO or GoPay. This is the minimum we need to verify your identity and process transactions on your account.

We do not sell your personal information. Game studios receive only anonymous session tokens to load games. Payment providers receive transaction details necessary to complete your deposit or withdrawal, nothing beyond that.

Payment credentials are encrypted at rest and in transit. We store a tokenised reference rather than your full wallet credentials, so even in the unlikely event of a breach, raw payment data is not exposed.

Yes. Contact support via live chat or email, verify your identity with your registered phone number, and we compile a data export for you. The process is handled digitally without physical paperwork.

Submit a deletion request through live chat or email. After identity verification, we remove personally identifiable data within a reasonable timeframe. Some anonymised records may remain where local law requires retention.

We use session cookies to keep you logged in and preference cookies for layout and language. You can disable or clear them in your browser settings. Doing so may log you out or reset display preferences.

We verify identity before sensitive actions like withdrawals or wallet changes. Your connection is SSL-encrypted, and session tokens expire after inactivity. If suspicious activity is detected, we may temporarily lock the account for review.

Yes. The same data collection, storage and protection rules apply whether you access pelita168 from a mobile browser, an Android device or a desktop computer. No platform receives more or less protection.

We post updates on this page and may notify you by email or in-account message when material changes occur. We recommend checking this page periodically, especially after receiving a notification from us.

Reach our support team through live chat or email immediately. We investigate every data concern as a priority case. If the issue involves a payment provider like DANA or OVO, we coordinate with them on your behalf.

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